Returns Policy

Under the Consumer Contracts Regulations 2014 you are entitled to return goods within 14 days of delivery for a refund of the cost of the goods (but not of delivery costs) as long as the goods are in the original containers and in a saleable condition. The customer is liable for the cost of returning of goods to our premises. The regulations do not apply to custom made items such as shower pods etc.

Please not that it is the customers' responsibility to assess the suitability of products before use.

Please contact us directly by telephone on 01027 502474 or email sales@grpdirect.com before purchase if you are unsure.